Information on Filing a Consumer Complaint About a Bank

As a consumer, you have the right to file a complaint against a financial institution you believe has either acted unfairly or deceptively toward you, or has violated a law or regulation.

Information related to filing a claim is available from the Federal Reserve Consumer Help Web site.

Contact Information:

Telephone: 888-851-1920
TTY: 877-766-8533
Fax: 877-888-2520
Mail: Federal Reserve Consumer Help
PO Box 1200
Minneapolis, MN 55480
E-mail: ConsumerHelp@FederalReserve.gov
Hours: 8:00 a.m. -- 6:00 p.m. (Central Time)