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Consumer Banking

Listed below and at right are links to a variety of agencies and tools intended to aid consumers navigate an increasingly complicated banking landscape.

Banking

Federal Reserve Board

  • Consumer Handbook on Adjustable Rate Mortgages
  • Solicitations Regarding "CRA Program"
  • Identity Theft
  • Consumer's Guide to Credit Cards 

FDIC

  • FDIC, Neighborworks® America Form National Partnership to Help Consumers at Risk of Foreclosure
  • Shopping for a Bank Account That Fits Your Style
  • Sources of Help and Information about Money Matters for Teens and Families
  • FDIC,What Consumers Should Know about Higher FDIC Coverage
  • Don't Be an On-line Victim: How to Guard Against Internet Thieves and Electronic Scams
  • FDIC Consumer News Features a Guide to Preparing Financially for Fires, Floods and Other Misfortunes

Illinois Attorney General

  • Identity Theft Hotline

OCC

  • Comptroller Dugan Expresses Concern about New Types of Mortgages That Offer Low Initial Monthly Payments, but Higher Payments Later
  • Fight Back: What You Can Do about Identity Theft
  • Fraudulent Debt Elimination Schemes
  • Gift Cards' Fine Print
  • Help for National Bank Customers
  • Internet Pirates Are Trying to Steal Your Personal Financial Information
  • Writing a Check -- Understanding Your Rights

State of Illinois

  • Protect Yourself against Bank Fraud

State of Michigan

  • Ten Tips for Beating Consumer Fraud in Michigan

Insurance

Indiana Department of Insurance

  • Don't Get Scammed by Fake Insurance

Iowa Division of Insurance

  • Filing a Complaint

Michigan Office of Financial Insurance Services

  • CONSUMERS BEWARE: "Global Healings Society" and "The Community Financial Bond" Are Scams!

State of Wisconsin

  • Understanding How Insurance Companies Use Credit Information

Securities

NASAA

  • The Alert Investor

NASD

  • NASD Investor Alert Cautions Investors about Life Settlements
  • Customer Advisory Centers: Not Your Typical Securities Firm Call Center
  • "Phishing" and Other Online Identity Theft Scams: Don't Take the Bait

SEC

  • Online Brokerage Accounts: What You Can Do to Safeguard Your Money and Your Personal Information
  • Variable Annuities and Variable Life Products: Questions to Ask
  • For Seniors
  • Fake Seals and Phony Numbers: How Fraudsters Try to Look Legit

Michigan Office of Financial and Insurance Services

  • The Investment Minute" Radio Series Begins Airing Statewide

Iowa Insurance Division (Securities)

  • Ten Tips for Online Investors

Commodities/Futures

CFTC

  • Be Careful Someone Wants Your Money

General

  • Urban Legends

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On this Site
  • Industry Glossaries
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  • Financial Services Regulators
  • Money Smart Week
  • CRA Public Hearing and News
In the Federal Reserve System
  • Federal Reserve Consumer Help
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  • Board of Governors Consumer Information

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Federal Reserve Bank of Chicago, 230 South LaSalle Street, Chicago, Illinois 60604-1413, USA. Tel. (312) 322-5322
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