The Efficiency and Integrity of Payment Card Systems: Industry Views on the Risks Posed by Data Breaches
Julia S. Cheney, Robert M. Hunt, Katy Jacob, Richard Porter, Bruce J. Summers
To examine the adequacy of existing efforts to prevent, manage and mitigate data breaches and other fraud in card-based payment systems, the authors conducted 17 interviews of various payment industry participants in 2009. This article documents the insights gained from the interviews, which consider the need for greater cooperation, sharing of relevant information and innovation to stay ahead of the criminals that perpetrate payment card fraud with increasingly sophisticated methods.
