Information Technology Department
At the Federal Reserve Bank of Chicago, Information Technology functions provide a variety of activities to meet the widespread technology needs of the Bank. These include ensuring that all employees have access to a comprehensive suite of state-of-the art computer technology solutions that allow them to carry out their job functions efficiently and effectively. IT staff members also provide high-value technical support and customer training.
IT staff members protect critical Bank applications from cyber attacks and work to provide innovative security controls. They use their knowledge of computer science, networking, programming and information security to offer multimedia, Web technology, and client technical support and also help business units develop strategic technology solutions. High-quality customer service is encouraged, with IT employees operating in a team environment where creative and diverse problem-solving is encouraged.