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IT Project Manager,
Customer Relations and Support Office

  1. Where are you from? Hinsdale, Ill.
  2. What is your educational background? I have a B.A. in mathematics from DePaul University.
  3. When did you start at the Bank? 2011
  4. What do you do at the Bank?

    As an IT project manager, I am typically given a business case for a project that includes some raw information about a business need, including some requirements, associated dates, business background, etc. I then use that information to start sketching out what the project will look like. What will the sequence of events be to meet the dates noted? Who will be on the project team? What other business areas are involved? We then kick off the project and try to create momentum to get things moving, and then just keep that momentum going through delivery, "ninja-ing" away issues as they come.

    There is also a huge interpersonal component. You have to be able to negotiate with people, talk others down when they're stressed about something, and basically get through project issues with as little drama as possible. You have to balance different personalities and different work styles. I also get to be the one who knows the "in's and out's" of a project, and that is a bit stressful, but yet exciting and rewarding.

  5. Why do you like working here?

    What makes my job fun is the idea that I get to use a lot of what I consider to be my talents and interests on a day-to-day basis. I get to use my past experience on the QA team, and knowledge of the portfolio of applications, to be able to understand and speak "techie." I am by no means fluent, but I know enough to get myself through! (I also have great co-workers who help translate when needed).

    Remember when I said I sketch out the project? I literally sketch it out. As a visual learner, I love making pictures and diagrams to help explain things to others and help process things myself. Diagrams and pictures are actually a lot of fun!

  6. Why would you recommend the Chicago Fed as a good place to work? I would recommend the Chicago Fed for a few reasons. The first has been the openness of the Fed for employees to move within the organization, especially if you are early in your career. As someone new to her career, this flexibility has allowed me to shift into the right-fitting role for me without having to leave the organization. A second reason would be the benefits — they're great! Of those my age, few have the retirement savings, low cost of healthcare, vacation time, and flexible work arrangements that I have here at the Fed.
  7. What do you do in your free time? DIY home improvement projects, amateur photography, traveling with my husband, photo books, and enjoying my dog.
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