Electronic bill presentment and payment--is it just a click away?
Last Updated: 11/05/01
Alexandria Andreeff , Lisa C. Binmoeller , Oscar Cerda , Sujit Chakravorti , Thomas Ciesielski , Edward J. Greene
This article addresses the following questions about electronic presentment and payment (EBPP) in the business-to-consumer marketplace: Why aren't electronically presented bills always paid electronically? And, if EBPP does aid in the migration to fully electronic end-to-end payment, what are the barriers to its adoption.