The Effects of the Novel Coronavirus Pandemic on Service Workers


May 6, 2020

Presented by Sara Chaganti and Beth Mattingly

The coronavirus pandemic is exacerbating existing inequalities in the United States. Service workers, including those working in food service, cleaning and building maintenance, retail and hospitality, and warehouse jobs are facing particularly acute challenges at this time. Sara Chaganti and Beth Mattingly, from the Federal Reserve Bank of Boston, examine:

  • Who makes up this workforce
  • How these groups will be affected
  • How policy responses can promote equitable recovery

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