Senior Vice President, Industry Relations Program
Connie Theien was appointed as senior vice president of the industry relations program in January 2017. As senior vice president and director of payments industry relations for the Federal Reserve, Theien leads efforts to engage payments stakeholders in advancing strategies for improving the U.S. payments system. As part of the Federal Reserve’s payments improvement leadership team, she established and manages the engagement of the Faster Payments Task Force and Secure Payments Task Force. The Faster Payments Task Force, which concluded in August 2017, worked to facilitate implementation of safe, ubiquitous, faster payments capabilities in the United States and released its final report in July 2017. Theien continues to manage the engagement of the diverse array of stakeholders in the Secure Payments Task Force as they work to address the top payment security issues currently facing the industry.
Prior to establishing the Industry Relations Program in 2013, Theien held several roles within CRSO National Marketing including marketing communications director for Federal Reserve Financial Services. Theien holds a B.A. in speech communication from the University of Minnesota and an M.B.A. from the University of Minnesota’s Carlson School of Management