In Brief

Promotion announced at the Federal Reserve System's Customer Relations Support Office (CRSO), which is based at the Federal Reserve Bank of Chicago.

Last Updated: 01/27/09

News Release

Promotion Announced at Fed's Customer Relations Support Office Based at Federal Reserve Bank of Chicago

CHICAGO — Promotion announced at the Federal Reserve System's Customer Relations Support Office (CRSO), which is based at the Federal Reserve Bank of Chicago.

Tracy Harrington New Assistant Vice President

Harrington, 38, is the new assistant vice president in the program operations unit of the CRSO. She most recently served as the CRSO's product delivery manager, program operations. She joined the Chicago Fed's Supervision and Regulation Department in 1995 before moving to the CRSO in 2002.

Harrington graduated from North Central College with a degree in finance and earned a master's degree in finance from Northern Illinois University. She lives in Tinley Park, Illinois.

Customer Relations Support Office Background

Formed in 2001, the CRSO is responsible for strengthening relationships with Federal Reserve System's financial service customers, and to promote a national brand for system products and services. It serves the entire Federal Reserve System and is located at the Federal Reserve Bank of Chicago.

Federal Reserve Bank of Chicago Background

The Federal Reserve Bank of Chicago is one of 12 regional Reserve Banks that, along with the Board of Governors in Washington, D.C., make up the nation's central bank. The Chicago Reserve Bank serves the seventh Federal Reserve District, which encompasses the northern portions of Illinois and Indiana, southern Wisconsin, the Lower Peninsula of Michigan, and all of Iowa. In addition to participation in the formulation of monetary policy, each Reserve Bank supervises member banks and bank holding companies, provides financial services to depository institutions and the U.S. government, and monitors economic conditions in its District.