In Brief

A promotion has been announced at the Federal Reserve System's Customer Relations Support Office (CRSO), which is based at the Federal Reserve Bank of Chicago.

Last Updated: 06/02/09

News Release

Promotion Announced at Federal Reserve's Customer Relations Support Office

CHICAGO — A promotion has been announced at the Federal Reserve System's Customer Relations Support Office (CRSO), which is based at the Federal Reserve Bank of Chicago.

Todd Aadland New Vice President, Electronic Access

Aadland, 36, has been promoted to vice president, Electronic Access, of the CRSO. He previously served as assistant vice president of FedLine Channel Products and Risk Management.

Aadland holds a bachelor's degree from the University of Northern Iowa, a M.S. degree from DePaul University and a MBA degree from Northwestern University. He joined the bank in 1995 and lives in Overland Park, Kansas.

Customer Relations Support Office Background

Formed in 2001, the CRSO is responsible for strengthening relationships with Federal Reserve System's financial service customers, and to promote a national brand for system products and services. It serves the entire Federal Reserve System and is located at the Federal Reserve Bank of Chicago.

Federal Reserve Bank of Chicago Background

The Federal Reserve Bank of Chicago is one of 12 regional Reserve Banks that, along with the Board of Governors in Washington, D.C., make up the nation's central bank. The Chicago Reserve Bank serves the seventh Federal Reserve District, which encompasses the northern portions of Illinois and Indiana, southern Wisconsin, the Lower Peninsula of Michigan, and all of Iowa. In addition to participation in the formulation of monetary policy, each Reserve Bank supervises member banks and bank holding companies, provides financial services to depository institutions and the U.S. government, and monitors economic conditions in its District.